Regular, predictable and profitable customers 365 days a year

The customer engagement platform built specifically for retailers
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WHY RESPONSE WORKS?

Response Works delivers predictable, regular and profitable revenues and loyal robust custom.

We have helped our clients grow their customer databases to a level where they contribute up to 70% of revenues and with average transaction values exceeding non-loyal by up to 30%.

  • Increased customer spend by up to 20%

  • 5% year on year sales growth

  • 10-15 fold ROI

View some of our clients

Key features

Enjoy deeper understanding of your customers

  • Easy-to-use analytics dashboard incorporating bricks and mortar and online data
  • Accurately predicts the lifetime value of a customer based on their purchase behaviour
  • Provides meaningful insights to empower decision-making

Maximise the value of each customer

  • Sophisticated segmentation tools allows for granular targeting
  • Deliver personalised experiences to improve conversion rate
  • Single customer view

Deliver automated multichannel campaigns

  • Connect with your customers throughout the purchase journey
  • Deliver integrated campaigns across email, social, SMS, website, app and mobile wallet
  • End-to-end tracking throughout the customer journey – on and offline

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FREE DEMO

We’re confident that we can deliver real growth for your business, that’s why we offer a free demo of our platform. So you can see the benefits for yourself.

Find out how

  • Browns
  • Hugh Rice
  • Landmark Group
  • My Home Move Conveyancing
  • Morleys
  • Holland and Barrett